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Resources - Workplace

Locally owned businesses have the power to create sustainable economic growth and strong communities by investing in their employees. Business owners who create a supportive work environment emphasizing health, safety, fairness, and flexibility are rewarded by increased employee productivity, loyalty, reduced turnover and operating costs, and a strong reputation in the community.

One MTJC business member has created a rewarding work experience company culture by establishing a work environment without a rigid hierarchy in which employees are rewarded for initiative. In addition, all employees sit on the board of directors.

How to Create a Supportive Workplace

  • Understand and comply with local, state, and federal labor statutes

  • Adopt work life practices that help employees balance work with personal lives. Work life issues address the need for employees to care for children and elderly parents, pursue outside interests, and avoid commutes. Work life business practices include maternity, paternity, dependent care leave, flexible work schedules, job sharing, compressed workweeks, telecommuting, subsidized day care, time off for parent-teacher meetings, and sick-child days.

  • Encourage Continuing Education and Training for Employees - One local company reimburses employees up to $500 per year for college level courses, which are directly related to an employee's present responsibilities.

  • Create an employee handbook - An employee handbook is a great way to educate employees about your core business values and policies. Typical employee handbooks include the information on the following topics: work schedules, equal employment opportunity, diversity/harassment, payment periods, promotions, overtime, bonuses, vacation, sick leave, child/elder care, health care, leaves of absence, drugs, alcohol, conflicts of interest, use of company property, privacy, and safety.

  • Design a fair system of compensation - Create a policy of wages and benefits that is competitive in your industry and at least meets the basic financial needs of living in our community. In a Working Partnerships report (April 2000) on the effects of a proposed living wage ordinance in Santa Cruz and Watsonville, a $14 per hour living wage was suggested to be enough to keep a single parent with one child out of poverty. Consider additional compensation policies such as a health insurance, 401(k) matching, gain sharing, paid time off, and spouse and domestic partner benefits.

  • Diversity and harassment (see MTJC brief "Diversity and Your Business")

  • Employee training and empowerment - Create a system of training and career development that rewards work experience while increasing productivity. Cultivate a work culture where employees are encouraged to make decisions and be creative.

  • Encourage volunteering and community giving - Inspire volunteerism by taking on a flagship cause in the community and encouraging employees to participate. Match employee contributions or offer time off once a month for volunteering. See our brief on "Community Investment" for more information.

  • Layoffs and downsizing - Consider layoffs as a last resort. Try alternatives such as cutting expense accounts, reducing travel, freezing wages, assigning redundant employees to new tasks, all around wage reductions, lending employees to another business, or offering time off without pay. If you decide to layoff employees, approach the situation with open communication and consider fair severance compensation and notice.

  • Promote alternative commuting - Reduce traffic congestion and improve air quality by encouraging employees to bike, carpool, or take public transportation. The Santa Cruz Area Transportation Management Association offers a variety of resources to local employers including information on alternative commutes, carpools, bike safety, subsidies for electric bikes, and he emergency ride home program. Try using creative rewards for alternative commuting, one local organization enters employees into a raffle and another offers cash rewards.

Workplace Resources